Delivery

Guaranteed next day delivery from www.sleepdetox.co.uk

What time will your goods be delivered?

If you are happy with the quote for the product(s) and order your goods before 11am on a weekday, Sleep Detox will ensure delivery of your goods within 24 hours.  We do not deliver on weekends.  Any orders made on a Friday will be delivered the following Monday.

Deliveries to Ireland take upto 3 days

Who delivers your goods?

TNT express are our main delivery firm, we have implemented sophisticated tracking technology to know exactly where your parcel is across our supply chain.  Our relationship with TNT is extremely strong and has grown over the years.

If you are unhappy with the delivery of your goods

Email us at infosleepdetox.co.uk stating your order number, full name, address, contact details, date of purchase and the specific problem you had with the delivery.

Correct and professional delivery is critical when ordering over the internet so we will deal with your complaint as soon as we can during normal office hours.

Memory Foam Product Packaging

All goods are packed to a high standard to ensure they reach you safely and undamaged.

All our goods are packed by our own staff in our own purpose built warehouse and only leave the premises when they pass our strict packaging quality control standards.

If you are unhappy with the way your product has been packed, Email us at infosleepdetox.co.uk stating your full name, address, contact details, date of purchase and the specific problem you have with the packaging.

We promise to deal with your complaint within 24 hours, our highly trained staff are very efficient and will aim to resolve any issue that may arise.

Memory Foam Mattresses Vacuum Packed

Our  memory foam mattresses and mattress toppers are vacuum packed.  This means that most of the air has been sucked out of the product which is then rolled up and sealed; this does no harm to the product itself.  After receiving the products simply unpack them and leave it for a few hours to expand back to its full size.  In most cases the products are ready to use in around 4 – 5 hours and any creases in the cover material will disappear.

All memory foam products have a slight odour when they are first opened; this is normal and will disappear quite quickly.